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Customer Service

When you place your order today, you will get your product quickly, so your grill or patio furniture will be protected for the season. All items are in stock and will ship within one week. Plus, we offer no hassle returns - your satisfaction is assured.

We are here to answer your calls from 8:00 am to 4:30 pm Eastern Time, Monday through Friday. Just call 1-866-9COVERS (866-926-8377) or use our email address to contact us. We strive to get your email answered the same business day.

Enjoy safe, secure shopping. BBQCovers.com uses a safe and secure online ordering system that protects your privacy every step of the way.

We work hard to provide you with a great shopping experience at BBQCovers.com, and we're confident you'll enjoy the product you purchase.

Thanks for shopping with us!

Storage and Maintenance

Our covers are simple to install and remove. Each cover will be sent with an Installation and Maintenance Guide. If you have additional questions, you are welcome to email us at customerservice@bbqcovers.com

Laundering of your covers is importatant to extending the life of your cover. You can use a mild cleanser and water. You can also wash your cover in a front loading washing machine on the delicate cycle. After washing, hang your cover to dry. Do not place your cover in the dryer, as it can damage the cover. Always store your cover dry!

Contact Information

By Phone

   Hours: Mon. - Fri. 8:00 am - 4:30 pm (EST)
   Toll Free: 1-866-9covers (866-926-8377)

By Email

   Email: customerservice@bbqcovers.com

By Mail

   Returns: BBQcovers.com
4220 Sixth Street
Wyandotte, MI 48192
   Feedback: Responsible Consumer Products
1122 E 51st Street
Austin, TX 78723